Each AI employee absorbs an administrative overhead line — the queue work, the re-keying, the hold music. The work that requires human judgment about a human stays with your team, and arrives with the context already gathered.
Dion reads your existing practice-management system in place — no rip-and-replace, nothing modified. The first thing you get is the thing no vendor has given you: a true, current picture of the whole funnel, from marketing spend to collected payment. From there the rollout is phased, function by function — each one absorbed when you and the numbers agree it’s ready.
Your PMS, your books, your marketing accounts — read in place, reconciled into one picture. The onboarding P&L analysis measures your actual overhead stack and produces your quote. Nothing changes for your team yet; everything becomes visible.
Functions come over one at a time — typically front-office workload and billing first — each with its own AI employee, its own numbers, and a human escalation path from the first day. You watch every action in the console as it happens.
Each wage includes the software (no separate subscription line) and a baseline usage allotment. Every employee is priced well below the loaded cost of the overhead line it absorbs — that gap is the per-line savings story.
Absorbs: Reception queues, scheduling and recall workload, confirmations, intake — the 2–3-FTE-scale administrative load of a busy front office.
Absorbs: Billing and insurance claim work: eligibility, scrubbing and submission, ERA posting, denial routing.
Absorbs: Treatment-plan presentation and follow-up — every plan tracked, every follow-up made, the coordinator gets the real numbers.
Absorbs: AR follow-up and collections work — outstanding balances chased on a schedule, statements run, escalations handed to a person warm.
Absorbs: Bookkeeping and the accounting close — reconciliation against actual bank and books truth, continuously.
Absorbs: HR administration and payroll runs — onboarding paperwork, compliance checks, on-time runs.
Absorbs: Supply ordering and inventory administration — par levels, orders, receiving reconciliation.
Absorbs: Reporting, analysis, and KPI baselining — the Monday report builds itself, from the same numbers everyone else sees.
Absorbs: Campaign and marketing coordination work — acquisition, lead response, attribution from click to collected.
Published wages are representative; the engagement is quoted from your P&L at onboarding. Wages sit at roughly 35–45% of the loaded overhead line each absorbs.
Bookkeeping, HR, procurement, and the analyst are corporate-scoped — added when the practice runs that function in-house, or at group scale.
This is what absorbs the corporate overhead line at group scale — one back office for the whole group, not one per location.
The onboarding analysis measures your overhead stack and recommends the team — sized to your actual volume, quoted against your actual costs.
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